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    EXCHANGE/RETURN AND REFUND POLICY

    Updated: 11/11/2019
    Views: 13687

    Exchange / return conditions:
    - Customer has paid but did not receive the product;
    - Products that are defective or damaged during shipping;
    - Delivering the wrong product to customers (e.g., wrong size, wrong color, etc.);
    - The product received by the customer differs significantly from the information provided by Lisatech in the product description;

    Does not change the purchase intention: Unless otherwise stated in this Exchange/Return and Refund Policy, returns due to a change of mind by the customer will not be accepted. 

    Condition of returned goods: To limit issues arising from returns, customers should note that the returned product must include all accompanying accessories, the VAT invoice, warranty stickers, etc. if applicable, and the product must be in the same condition as when it was received. Lisatech encourages customers to take photos of the product immediately upon receipt as evidence for comparison/claims later if needed. 

    See other policies and regulations below:

    Consumer personal information protection policy
    Warranty and maintenance policy at LISATECH
    Shipping, delivery and installation policy at LISATECH
    Regulations on purchasing and payment methods at LISATECH

    Lisa Control Technology Co., Ltd specializes in distributing systems elevator control, system power - backup power and products other technology. Genuine products, guaranteed reputation and quality!

    Contact us for direct consultation and the best product and service pricing:
    LISA CONTROL TECHNOLOGY CO., LTD 
    Tel/Fax: +84 24 7309 9997
    Address (Office): No. 10 LK10, Ha Tri Service Land Area, Ha Cau Ward, Ha Dong District, Hanoi City
    Website:  www.lisatech.vn